Current one connected job record

A field service workflow your whole team can actually see.

Dispatchers organize the day. Technicians keep working online or off. Customers sign on the phone or over the web. Equipment and performance history build themselves as the work moves.

CoreJobTrack web operations dashboard

A useful morning view for the office and every teammate.

The refreshed dashboard surfaces open service work, support tickets, internal tasks, pending approvals, individual activity, and the next place attention is needed.

Operations dashboard with open work, approvals, and individual statistics
Office view

Open work in one place

Move between service tickets, support tickets, tasks, templates, customers, contacts, equipment, and vendors without losing the operational context.

Personal view

Your week so far

Resolved, created, closed, task, and hour totals give every teammate a fast read on their own activity.

Team view

Performance without a spreadsheet

Technician statistics and leaderboards make completed work visible by week, month, or year.

Shared view

Recent changes stay visible

Activity, notifications, approvals, and job history help the next person understand what already happened.

One approval record. Two natural ways for a customer to sign.

The technician can finish face-to-face, or the office can send a secure link without asking the customer to install anything.

FEMA housing inspector speaking with an Iowa resident outside her home

Make the conversation part of the service.

Walk through the completed work while the details are still fresh. CoreJobTrack keeps the record ready, so the technician and customer can focus on what was done and what happens next.

Documentary photo · FEMA housing inspection in Iowa · No endorsement implied
01
Sign on the device

Guide the technician through a complete handoff

Before signing, CoreJobTrack checks that customer, contact, time, resolution, and required equipment readings are ready. The customer signs on the same device and the receipt is stored with the job.

02
Sign over the web

Give the customer room to review

The secure browser flow presents the service summary, equipment, technician time, work performed, resolution, safety acknowledgment, and signature. A confirmation closes the loop.

Web signature confirmation on a laptop
Readiness checksCatch missing job details before the handoff.
Customer contextShow exactly what was serviced and resolved.
Attached receiptKeep proof of approval with the job record.

Measure the assets and the work around them.

Each reading is tied to equipment, a visit, a technician, and a timestamp. CoreJobTrack turns that history into a count-over-time chart and production-rate view, then gives technicians a clear picture of their own work.

01

Production rate summarizes change across the selected period.

02

Reading history keeps technician, timestamp, delta, and note together.

03

Stats + leaderboard compare activity across week, month, or year.

04

Next-visit continuity carries the latest count forward.

HVAC technicians checking an air-conditioning system with a pressure gauge Documentary photo · U.S. Air Force HVAC maintenance · No endorsement implied

From new request to closed record.

Every step adds context to the same job instead of creating another handoff.

  1. 01

    Create + assign

    Start a service ticket, support ticket, or task; set priority, schedule, customer, and owner.

  2. 02

    Work in the field

    Track time, notes, attachments, status, contacts, and equipment even when the signal drops.

  3. 03

    Resolve + approve

    Document the resolution, verify required details, and collect a signature in person or online.

  4. 04

    Report + revisit

    Use the completed record, equipment history, technician stats, and audit log the next time work begins.

Built around the way service teams already work.

A practical set of connected tools for the office, the truck, and the customer.

MB

Mobile field app

Update service, support, and task records from iOS or Android.

OF

Offline + delayed sync

Keep working in dead zones and resume queued changes safely.

DS

Dispatch + scheduling

Assign work, dates, priorities, and ownership from the office.

TM

Time + service notes

Keep labor context with the visit instead of in a separate log.

AT

Attachments

Add photos, video, files, and jobsite documentation to the record.

CR

Customer + contacts

Connect people, locations, equipment, vendors, and job history.

QP

Quotes + proposals

Present labor, materials, options, and financing professionally.

CP

Customer visibility

Share ticket status, updates, summaries, and signature flows.

AL

Audit history

Trace changes, timestamps, users, and client/server activity.

Try the workflow with the team who will use it.

Choose a plan, subscribe, and move a job from dispatch to signed completion.